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userEqhV2p1AeD
Astronaut

White text on white background -- can't read notification

It is the same problem to "Black text on black background" issue, but mine  is not be resolved when update the software version (now build number is N960FXXS3CSFC ). 

It will happen with theme which write text on notification dialog.

14 REPLIES 14
Samsung Care Ambassador

Re: White text on white background -- can't read notification

@userEqhV2p1AeD 

 

 By chance are you running any custom themes on your device?



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userQFryQBJ8KA
Asteroid

Re: White text on white background -- can't read notification

I'm not OP, but I'm having the same issue and I don't have any themes.  I tend to see the all white notification with the Nest app.  I've tried changing many different settings.  I've seen from other forums it is an issue that seems to be with the new Samsung Galaxy phones.  I'm using S10+ SM-G975U with VZW.

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Samsung Moderator
Samsung Moderator

Re: White text on white background -- can't read notification

What happens when you change the background?

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userQFryQBJ8KA
Asteroid

Re: White text on white background -- can't read notification

The home screen background?  I tested it and nothing changed.

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userQFryQBJ8KA
Asteroid

Re: White text on white background -- can't read notification

This is what the notification looks like:

2.jpeg

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Samsung Moderator
Samsung Moderator

Re: White text on white background -- can't read notification

Does this only occur with the NEST app?

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userQFryQBJ8KA
Asteroid

Re: White text on white background -- can't read notification

I don't remember seeing it with other apps.  So I think it is only the nest app.  Most of my other notifications have a black background

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Samsung Moderator
Samsung Moderator

Re: White text on white background -- can't read notification

Is the app fully up to date?

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userQFryQBJ8KA
Asteroid

Re: White text on white background -- can't read notification

Google Play Store says it is.  It is on version 5.37.0.15

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