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Constellation

Wifi calling not working note 9 sprint

Nothing I do can I seem to get my note 9 to connect with WiFi calling after a recent update. It's terrible I have to work from home have no signal and miss many if not all calls. What can I do? 

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Samsung Moderator
Samsung Moderator

Re: Wifi calling not working note 9 sprint

Have you tried restarting your phone? Have you tried wiping the cache partition? Have you tried contacting Sprint?

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Constellation

Re: Wifi calling not working note 9 sprint

According to Sprint, this is a Samsung issue that has rolled out in a software update.  For a "workaround", put your phone in airplane mode and turn on wifi, wifi calling, and Bluetooth (if you need it).  Just remember to turn off airplane mode when you leave the house. 

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Constellation

Re: Wifi calling not working note 9 sprint

I'm assuming you have figured out by now that Sprint\T-Mobile was lying.  Have you found any other fixes?

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