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Original topic:

eraser not erasing on photos

(Topic created: 04-15-2019 12:59 AM)
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userMkY7BvssHQ
Constellation
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Galaxy Note Phones

when i pull up a photo in gallery then click the little pencil then click the paintbrush,, there's an eraser icon. i click eraser and it indicates that it's been chosen but nothing happens when i drag  my finger or the s pen. it doesn't work in samsung notes, using sd card photos or internal storage photos. this is new phone so i don't know if it's related to the pie/one ui update but i don't see anyone else having this issue.  i should probably undo the update but i don't even know how yet so i thought I'd see what you think  

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GaryB82
Samsung Care Ambassador
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Galaxy Note Phones

Have you drawn on the picture that your trying to erase 


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userMkY7BvssHQ
Constellation
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Galaxy Note Phones

oooooh, it only erases what is marked on a top layer.  it would be nice if i could erase parts of photos to clean up what the lasso select> photo background remover leaves. thats not gonna happen here though is it? 

i went to samsung super user live help and the "super user"  tried a few things through the tutor app to see what was wrong but obviously got nowhere lol

 

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GaryB82
Samsung Care Ambassador
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Galaxy Note Phones

Yes it only removes what has been placed on the pictures 


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