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Asteroid

link sharing

not working any morenot working any more

when i try to open link sharing it always saying unable to connect , i tried using vpn but nothing happened 

 

its working on my brothers phone wich is also a note 9

it was working with me but some day it just stoped i used vpn , force stop and clear data and still the same Smiley Sad

4 REPLIES 4
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Samsung Moderator
Samsung Moderator

Re: link sharing

Do you experience these symptoms when using your mobile data? 

 

I would recommend force stopping and clearing your cache and data. Go to settings > app > tap on link sharing > tap on force stop > tap on storage and clear the cache and data.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Asteroid

Re: link sharing

tried that , didnt work 

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Samsung Moderator
Samsung Moderator

Re: link sharing

I would recommend wiping the cache partition on your device. 

The system cache partition stores temporary system data. It's supposed to allow the system to access apps more quickly and efficiently, but sometimes things get cluttered and outdated, so a periodic cache clearing can help make the system run more smoothly. Give these steps a try: 

  1. •    Turn off the device.
  2. •    Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. •    When the Android logo displays, release all three keys.
  4. •    An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
  5. •    Press the Volume down key several times to highlight wipe cache partition.
  6. •    Press Power key to select.
  7. •    Press the Volume down key to highlight yes, them and press the Power key to select.
  8. •    When the wipe cache partition is complete, Reboot system now is highlighted.
  9. •    Press the Power key to restart the device.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Asteroid

Re: link sharing

i did it right now , still not working 

 

i tried to download link sharing from another app but cant do it 

cant delet it

cant disable it

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