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GuyDudeManAlec
Asteroid

not receiving update

hello, I have a TMobile note9 and haven't received the December patch yet. does anyone know why?

3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: not receiving update

Thank you for reaching out! However, updates are pushed from the carriers. You will need to reach out to T-Mobile for assistance. I apologize for the inconvenience!



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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GuyDudeManAlec
Asteroid

Re: not receiving update

ok. thank you so much I didn't know that

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Samsung Moderator
Samsung Moderator

Re: not receiving update

You are welcome! Please let me know if you need any further assistance.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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