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Constellation

note 9 and comcast email no longer working

I have deleted the cache still keeps telling me dign in failed. Deleted the email now it wont let me add it. All my othet emails work but comcast. 
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Samsung Moderator
Samsung Moderator

Re: note 9 and comcast email no longer working

Are you using the stock e-mail app?

 

Does it allow you to manually set up your comcast e-mail address?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Constellation

Re: note 9 and comcast email no longer working

at first it was telling me that it was my internet settings with Comcast(using POP or IMAP) some how it let me back in after I deleted my email but kept telling me it couldnt confirm my identity. So after calling comcast and didn't get anywhere. Now it is working as long as I keep the intetnet off of my phone. I using the email app on my phone but my other accounts are working just fine.
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