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Constellation

s pen not connecting

The Bluetooth feature of my s pen isn't working I purchased a new S Pen from Samsung and the new one isn't connection or bring recognized either does anyone have any idea or know what to do?
1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: s pen not connecting

There are a few different external factors that can interfere with the S Pen's function. Some things that can prevent your S Pen from connecting to your phone are third-party cases or covers, issues with compatibility, outdated software, and where you are interacting on the phone's screen. Give this link a try: https://www.samsung.com/us/support/troubleshooting/TSG01001457/

 

Give these links a try: https://www.samsung.com/us/support/troubleshooting/TSG01001833/ and https://www.samsung.com/us/support/answer/ANS00080375/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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