Thank you for this information. This forum is for support of US products and customers. As your product is a non-US
model and support for these models is very limited, please seek a support team for your area. You can do so by
using this link:http://www.samsung.com/visitcountry
Why don'y you check color lens function?
You can be check in the below sequence
Setting - Accessibility -> Visibility enhancements -> Color lens
If it is enabled, you can experience the same problem.
*Not A solution* - I have accepted this as a solution so my message would be at the top for everyone to see. We're looking into getting more information on this specific situation. Please message me with the info.
--- Original Message ---
Our product specialists would like to perform some tests to recreate the symptoms everyone is expereincing here. Can you please send me a private message with the following information.
Current Software Version: