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GalaxyEra
Constellation

3d scanner on note 10 plus keeps saying "something went wrong"

So the phone came without the 3d scanner but then when it became available a couple days ago, now nothing will scan. I can't find another area stating this problem. What is wrong? Any ideas?

2 REPLIES 2
Focalinn
Constellation

I was able to get it to work only with bigger objects. Th...

I was able to get it to work only with bigger objects. This is my girls lash training head.

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Samsung Moderator
Samsung Moderator

Re: I was able to get it to work only with bigger objects. Th...

@Focalinn Have you made sure that your phone is up to date on its software?

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