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userwqUpIhZtzo
Constellation

Alarm plays ringtone

I recently got the Note10 plus and no matter what I set the alarm sound too, it plays my current ring tone. A similar thread suggested turning off the vibration in the alarm setting to fix the problem. That did not work. 

5 REPLIES 5
Samsung Moderator
Samsung Moderator

Re: Alarm plays ringtone

Are you using the stock clock app on your device?

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userSPyPAi5Xxl
Constellation

Alarm sound changes to a different sound

I set a certain ringtone for alarm. It shows what I've setup. Also saves it. But some mornings  the the sound of alarm is  the call ringtone but not the alarm ringtone I had set.

 

When I check alarm settings it still shows the alarm ringtone. 

I don't know if I am doing anything wrong ou there's a bug. 

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Samsung Moderator
Samsung Moderator

Re: Alarm sound changes to a different sound

Can I ask if you are using the Stock Clock app or if you're using a downloaded one?


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userZ4hJCRUKSq
Astronaut

Re: Alarm sound changes to a different sound

Mine does the same, I use the std clock, not an app...

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Samsung Moderator
Samsung Moderator

Re: Alarm sound changes to a different sound

Are you changing the alarm sound when setting the alarm inside the clock app?

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