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user3uRXCPMYNc
Asteroid

Always on display not working Note 10 Plus

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Yes I went to set up and turned always on and used drop down menu but if still doesn't work... I've even changed the color and look of the clock and nothing works... if I let the screen time out it shows for a brief second and then the whole screen goes black.  It was working few days ago.  Also if I reset cell it works for the first time it goes to always on but then next time I touch phone it will not come back on again.  And when I check my setting it is back off and I keep turning it on and still nothing... check setting again back to off.  Ugh...any fixes?  Did not have a problem the 1st two days I've had it.  Thanks. 

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user3uRXCPMYNc
Asteroid

Re: Always on display not working Note 10 Plus

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I figured it out...it was my AODNOTIFY app.... turned a few thing on and it's working now.... thanks for your time tho'  

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3 REPLIES 3
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Samsung Care Ambassador

Re: Always on display not working Note 10 Plus

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@user3uRXCPMYNc hi! See if this works: open your Settings>Apps>Top three dots>Show system apps>Always on display>Storage>Clear cache 

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user3uRXCPMYNc
Asteroid

Re: Always on display not working Note 10 Plus

JUMP TO SOLUTION

I figured it out...it was my AODNOTIFY app.... turned a few thing on and it's working now.... thanks for your time tho'  

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Samsung Care Ambassador

Re: Always on display not working Note 10 Plus

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@user3uRXCPMYNc happy to hear you figured it out! 🙂

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