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userwoFaTbodpd
Constellation

Android Auto cannot connect after software update

My note 10+ work beautiful after purchase. After software update,  the android auto cannot connect to my 2018 crv head unit. It force to connect to "car mode" apps. Unfortunately "car mode" is useless ... google map and waze cannot use. Since then I'm still strugling. Pls help.

 

This is what I did...all does not help :

1) change 3 different cable from Samsung cable, Aukey cable (3.0) and Belkin cable (3.1)... does not help.

2) disable "car mode" apps

3) reset phone to factory setting 3x.

4) uninstall android auto and reinstall old version. at least last up to 5 previous version.

5) force disable DEX

6) force disable mirrorlink

 

 

my old note 4 have no problem connecting to android auto.

 

2 REPLIES 2
Samsung_1r1y3P5
Astronaut

Re: Android Auto cannot connect after software update

Will restoring phone remove all my current apps?

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userwoFaTbodpd
Constellation

Re: Android Auto cannot connect after software update

Yes. Of course I backup first.

 

After do factory reset, I reinstall the android auto first without restore the backup. Still not working....Previously after connecting the android auto symbol appear on crv head unit. But now the place replace with "smartphone connection" word. When I click that it goes to different screen and shows "connecting" for hours... until I give-up.

 

 

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