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Astronaut

Battery issue after update

Plz fix the fast charging feature that was messed up after the last update a few days ago, it slowed down about 20%

Thx.

1 REPLY 1
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Product Expert

Re: Battery issue after update

Hello,

 

See if these steps may be helpful.

 

Get into recovery mode:

1. Hold the power button, the volume up button, and the bixby button together

2. The phone should boot into recovery mode

3. Once its in recovery mode, you can use the volume buttons to move up and down and the power button to select

4. Select "wipe cache"

5. Restart the phone. If that still does not work, repeat steps 1-3, and this time select "factory reset"

6. Restart the phone

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