cancel
Showing results for 
Search instead for 
Did you mean: 
NeoBlack39
Constellation

Blinking light next to front facing camera

JUMP TO SOLUTION

I am wondering if anyone is noticing a blinking light dot on their screen.  Everytime I wake my screen on my Note 10 plus, a light flash dot appears.  Is that normal?  It flashes for a moment then goes away but appears everytime I wake up my phone.  Wondering if I should return it for a new one. 

1 SOLUTION

Accepted Solutions
Samsung Care Ambassador

Re: Blinking light next to front facing camera

JUMP TO SOLUTION

Hi @NeoBlack39 

 

Yes, perfectly normal. It's a proximity sensor hidden under the glass. There is a very easy way to make it appear: just make a call and watch the area, it will start flashing. This is how your phone knows if it's next to your face, or if it wakes up in a pocked, for example.

 

Geno

 

 


If my post answered your question, please be sure to accept it as solution so other users can find answers quicker. And give it a Like. Thanks

Geno71-Ambassador-Signature2-1

View solution in original post

Reply
Loading...
13 REPLIES 13
Samsung Care Ambassador

Re: Blinking light next to front facing camera

JUMP TO SOLUTION

Hi @NeoBlack39 

 

Yes, perfectly normal. It's a proximity sensor hidden under the glass. There is a very easy way to make it appear: just make a call and watch the area, it will start flashing. This is how your phone knows if it's next to your face, or if it wakes up in a pocked, for example.

 

Geno

 

 


If my post answered your question, please be sure to accept it as solution so other users can find answers quicker. And give it a Like. Thanks

Geno71-Ambassador-Signature2-1

View solution in original post

Reply
Loading...
NeoBlack39
Constellation

Re: Blinking light next to front facing camera

JUMP TO SOLUTION

oh okay, I made a call and it did flash when I did.  Thanks for your response. 

Reply
Loading...
Samsung Care Ambassador

Re: Blinking light next to front facing camera

JUMP TO SOLUTION

You're welcome. The S10 series phones had the same sensor in the glass. Pretty cool IMO.



If my post answered your question, please be sure to accept it as solution so other users can find answers quicker. And give it a Like. Thanks

Geno71-Ambassador-Signature2-1
Reply
Loading...
Vyneta
Constellation

Re: Blinking light next to front facing camera

JUMP TO SOLUTION

Hi,

 

I understand that the blinking dot is proximity sensor. However, on my friend's Note 10, it keep blinking even when he doesn't make any call. While on other Note 10 its not like that. When he turn off the AOD, the blinking is stop. Is there any configuration that cause this?

 

Thank you.

Reply
Loading...
DireLocutus
Constellation

Re: Blinking light next to front facing camera

JUMP TO SOLUTION

I had the same issue, but when I turned off the accidental touch feature it went away.  Hope this helps.

Reply
Loading...
userDKCEs5G5pD
Constellation

Re: Blinking light next to front facing camera

JUMP TO SOLUTION

I am facing the same issue on my note 10 plus but never on the s10 plus.

 

Despite you are saying it's a sensor. This sensor has been there on many previous devices and was never blinking. Why now?

Reply
Loading...
uservXQobULfYB
Constellation

Re: Blinking light next to front facing camera

JUMP TO SOLUTION

asked Samsung

this is what they say, somehow not satisfied with this answer

 

We are always looking to improve the services, this feature get enhances in the latest models.

Reply
Loading...
userfZYQdEarPH
Constellation

Re: Blinking light next to front facing camera

JUMP TO SOLUTION

Having the same issue. It is certainly not normal. I get this annoying blinking at absolutely random times. Like during reading or watching something on the phone and this blinking and the proximity sensor is triggered and when anything gets near to it the display goes off which is not supposed to happen, the proximity sensor should be inactive when you're simply reading something. Also, that blinking is extremely ugly and it doesn't go away even when I switch between apps. It goes away after few seconds at times and after a few minutes at other times. 

I returned the phone and got a refund and purchased a second one and it has the exact same problem.  Nothing about this is normal. 

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: Blinking light next to front facing camera

JUMP TO SOLUTION

@userfZYQdEarPH Do you experience these symptoms if you test your device in safe mode? Are you experiencing these symptoms when you use specific apps?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...