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Constellation

Bluetooth Issue & Low Volume when headset Jack is connected to speakers

Have a issue with volume being very low when I use a headset Jack to connect to the auxiliary cord that goes to my speakers. While I was on a chat with a Samsung personnel, they told me to do a reset settings. Now my vehicle cannot find my phone to connect to Bluetooth. Not very impressed with the amount of small glitches I have had to deal with since buying this phone 2 days ago. I run a business and use my phone for almost everything, so these are major problems for me. I have never had this issue with Samsung. Someone please help!

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Bluetooth Issue & Low Volume when headset Jack is connected to speakers

I apologize for your experience! Is the phone able to see your vehicle? Are you following all of the steps here? http://www.samsung.com/us/support/troubleshooting/TSG01001226/



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