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Javier60
Asteroid

Bluetooth

I have the At&A note 10 plus and am having problems with the bluetooth, I try to play a song and bluetooth stops, it keeps dropping the connection, I have done all the things I have read to fix short of factory reset, dont want to factory reset if possible, any help or advice is much appreciated.

1 REPLY 1
Supernova

Re: Bluetooth


@Javier60 wrote:

I have the At&A note 10 plus and am having problems with the bluetooth, I try to play a song and bluetooth stops, it keeps dropping the connection, I have done all the things I have read to fix short of factory reset, dont want to factory reset if possible, any help or advice is much appreciated.


@Javier60 

 

- Have you tried another Bluetooth device to see if it will disconnect or not?

- Don't know if you have tried to reset network settings:

Go to settings>tap on magnifying glass> and type reset.  From there select reset network setting.  Just know that this will reset your known wifi networks and make you re-pair bluetooth devices. 


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