Hi everybody! Today I realized when I called my husband my phone number showed up as restricted. When he called me it showed up as unknown. We then called our friends who do not have a note 10 + and our phone number showed up fine. Any ideas what may cause this?
Good afternoon, Caller ID is a feature made available by the carrier. You will need to contact them to troubleshoot the issue and make sure they have the feature provisioned correctly.
As it was mentioned before, you need to contact your cell service provider and they can set your caller ID to the proper thing.
Another thing I would also check is press 'phone', three dots in the top right and 'settings', then ensure that 'caller id and spm protection' is turned on.
That should make a difference as well.
Best of luck.