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J1mPaP
Asteroid

Camera

I have been waiting for years for the note 10.

Have had note since nr1, i am a photographer and i like the way note 10 would assist. 

So happy i opened the box and i just get the message camera did not working. 

I have tried everything to fix it. 

Please someone help me, i am on the edge of throwing it in the ocean. 

I am in the caribbean to photo animals so its a little urgent. 

Merry xmas everyone! 

4 REPLIES 4

Re: Camera

When you say you open the box, does it mean the phone is brand new?

If not, try clearing cache for the camera app.

If that doesn't work, try putting your phone in recovery mode and see if it works then.

If it works on recovery mode, an app that you might have installed should be the issue.

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J1mPaP
Asteroid

Re: Camera

Hi thanks for such fast reply. Yes brand new. 

I have tried emptying cache, rebooting, return to factory settings etc. 

It worked for a couple of hours after one factory setting, and i have tried 4 more after that. 

I have never had this issue before.. 

Someone else out there having the same. 

All the best JimPa

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Samsung Moderator
Samsung Moderator

Re: Camera

Are you using the stock camera app? Do you experience these symptoms if you test your device in safe mode?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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J1mPaP
Asteroid

Re: Camera

Yes stock because i dont think any third app camera can mimic note 10?

I have tried safe mode, i have tried everything that the biggest android you tubers said.

I factory resetted it once, it worked and i was thrilled.

When i woke up it was gine again and ever since then i cant use it.

I cant be the only one?

Again thanks for such fast reply!

Is rooting an option?

 

All the best JimPa

 

 

 

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