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userXDlpVr7iV5
Constellation

Cant take a picture while recording a video

I have a Note 10+. I was trying to take a picture while recording a a video and noticed the button isn't there anymore. What happened?

5 REPLIES 5
ShadowOps-09
Astronaut

Re: Cant take a picture while recording a video

Have you tried going to any software updates, or possibly disabled it in settings

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Samsung Moderator
Samsung Moderator

Re: Cant take a picture while recording a video

When you are recording a video, do you see a button on the right side of the center record button?


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userXDlpVr7iV5
Constellation

Re: Cant take a picture while recording a video

No. It's not there. I don't see and I usually see it, but it's disappeared. 

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Samsung Moderator
Samsung Moderator

Re: Cant take a picture while recording a video

@userXDlpVr7iV5 Have you tried force stopping and clearing the cache on the stock camera app?


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Highlighted
Samsung Care Ambassador

Re: Cant take a picture while recording a video

20200112_134918.jpg

Here is the button referenced by @SamsungAdam . It appears when you start recording. 

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