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userzgmz11wuTx
Astronaut

Drawing pattern issues

Team,

I had got my samsung note 10+ from Tmobile and got the initial configuration done including finger print and draw pattern unlock.

Upon restart it's not taking the pattern lock , but the finger print is working. It has asked for a version update and once completed, the fingerprint unlock is now gone and the draw pattern is not taking and keeps timing out.

Iam in a check mate state . Anybody having this issue ?..

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Drawing pattern issues

Just to clarify, due to it not recognizing your fingerprint and pattern you are unable to get into the device is that correct?

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