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Constellation

Ear Buds

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Ok, so I love all my Samsung devices from TVs, watch to my new Note 10 plus. However I have issues with my 2 month old ear buds. First, use to loose signal when walking and had my note 8 in my back pocket. I always have update to the latest software. Last week I purchased the new Note 10 plus and when I try to use the headphones to answer a call the person on the other end says my voice is garbled and cant hear me. This has become very frustrating and is defeating the purpose of the earbuds. Hate to say it, but getting ready to purchase some Apple ear pods. Very sad, as everything I have is Samsung. 

1 SOLUTION

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Samsung Moderator
Samsung Moderator

Re: Ear Buds

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Hey there! 


I would be happy to look into your concerns. 


Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL

 

Model code:
Serial Number:
 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Ear Buds

JUMP TO SOLUTION

Hey there! 


I would be happy to look into your concerns. 


Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL

 

Model code:
Serial Number:
 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

Reply
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