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Asteroid

Error code 407 and error code 700

my note 10 plus has been giving me this error message since I received the last update and no one seems to know how to fix it.  It keeps saying that the firmware update failed but when I check my update status is says that it is up-to-date.  

 

6 REPLIES 6
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Asteroid

Re: Error code 407 and error code 700

did anyone get an update today? I did and it didn't work to fix the issue
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Cosmic Ray

Re: Error code 407 and error code 700

try using Samsung Smart Switch on pc to emergency recover your firmware. but back up your pics and all first
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Asteroid

Re: Error code 407 and error code 700

smart switch is not giving me the option to access firmware recovery.

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Cosmic Ray

Re: Re: Error code 407 and error code 700

it should say emergency recovery under the menu hun like up top next to minus sign
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Asteroid

Re: Re: Error code 407 and error code 700

when I attempt to do that it gives me a blank box and at the bottom, it asks for a recovery code.  if I click ok then the box disappears. if I click on the box asking for the code it asks for a code that I do not have.  

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Cosmic Ray

Re: Re: Error code 407 and error code 700

the only recovery code i know of is a set of words when you set up device that was supposed to be written down somewhere safe. but I'm sure if you contact samsung they may be able to help you get it or also who is your phone through. mine is unlocked but runs on Verizon so I have the Verizon updater which has a software repair option
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