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Samsung Moderator
Samsung Moderator

Re: I just tried safe mode, and it does the same thing.

@Samsung_p6Lk3vl Have you tried clearing the cache partition on your phone? If not here are the instructions on how to wipe the cache partition on your phone. 

  1. Turn off the device.
  2. Hold down these three keys:
    • Volume Up
    • Home
    • Power
  3. When the phone vibrates:
    1. Release the Power key.
    2. Continue to hold down the Volume Up and Home keys.
  4. When the Android system recovery screen appears, release the Volume Up and Home keys.
  5. Press the Volume Down key until wipe cache partition is selected.
    wipe cache.png
  6. Press the Power key.
  7. Wait until reboot system now is selected.
    reboot.png
  8. Press the Power key.
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Samsung_p6Lk3vl
Astronaut

I just cleared the partition, I'm still having the same i...

I just cleared the partition, I'm still having the same issue. It does this with Chrome and the Samsung browser. The Duck Duck go browser does work like it should, so I'm assuming it's those 2 browsers that are the issue. It's just odd that they both do the same thing though.

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Samsung Moderator
Samsung Moderator

Re: I just cleared the partition, I'm still having the same i...

Do any other websites do this or is it just Facebook?

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Samsung_p6Lk3vl
Astronaut

Just Facebook that I know of so far

Just Facebook that I know of so far

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MCXL
Constellation

Re: Just Facebook that I know of so far

It's not just you, I also am having this issue on my brand new note 10 plus. Never had this problem on my Galaxy s9.

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userhFRbCJhhwQ
Constellation

Re: Facebook photos too large.

I have the same issue. I attached an example of my news feed. It's annoying. I have to flip the phone to landscape to see the whole . It'sphoto set like fb think the phone is wider than it really is for Pictures, but formats fine for text.  My S7 worked great. Any solutions (not involving downloading another app)?Screenshot_20190922-202558_Chrome.jpg

 

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Samsung Moderator
Samsung Moderator

Re: Facebook photos too large.

I recommend reaching out to the developer regarding this issue.

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userjkH2IzvHPr
Constellation

Re: Facebook photos too large.

My note 10+ also suffers from this flaw

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Highlighted
Samsung Care Ambassador

Re: Facebook photos too large.

You would have to contact Facebook. It has nothing to do with the Note 10 or any browsers. To view the full image you would have to click on The view full image button



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