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Samsung_p6Lk3vl
Astronaut

Facebook photos too large.

I use Chrome and the pre-installed internet browser to go on to Facebook. I don't use the Facebook app, I have my reasons. As of yesterday, if I click on a picture, it comes out way too big width wise. It does the same thing with chrome and the Samsung browser.

20 REPLIES 20
Samsung_p6Lk3vl
Astronaut

As an example, the main feed is okay, but opening them is...

As an example, the main feed is okay, but opening them isn't.

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userftKvM23bzT
Constellation

The solutions I know of are either turn your phone to lan...

The solutions I know of are either turn your phone to landscape mode when you click on the photo or use the fb app

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Samsung_p6Lk3vl
Astronaut

It always worked with my Note 8 and worked on here up unt...

It always worked with my Note 8 and worked on here up until yesterday. I Just tried the Duck Duck Go browser, and it works like normal. I guess it's just a chrome and Samsung browser issue.

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Samsung Moderator
Samsung Moderator

Re: It always worked with my Note 8 and worked on here up unt...

@Samsung_p6Lk3vl Have you tried clearing the cache for the browser app?

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Samsung_p6Lk3vl
Astronaut

I did clean that out too just in case, I did that and a r...

I did clean that out too just in case, I did that and a restart and it stayed the same.

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Samsung Moderator
Samsung Moderator

Re: I did clean that out too just in case, I did that and a r...

@Samsung_p6Lk3vl Have you made sure that the phone and all the apps are up to date?

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Samsung_p6Lk3vl
Astronaut

Just double checked, everything is up to date.

Just double checked, everything is up to date.

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Samsung Moderator
Samsung Moderator

Re: Just double checked, everything is up to date.

@Samsung_p6Lk3vl Does this issue still persist if your phone is in safe mode? Here are the steps to put your phone in safe mode. https://www.samsung.com/us/support/answer/ANS00062983/

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Samsung_p6Lk3vl
Astronaut

I just tried safe mode, and it does the same thing.

I just tried safe mode, and it does the same thing.

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