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Constellation

Note 10 inconsistent fingerprint

I just got my note 10(standard size) in the mail yesterday, and everything has been great....except this God awful fingerprint reader....

I even did the software update which listed the fingerprint reader for updated. I set my both thumbs twice each, and then even wiped and reset them again.

I am using the stock screen protector with increased sensitivity enabled too.

I came from the s9+ anyone else having this issue ?

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Cosmic Ray

Do it all over again and DO NOT lift your finger till it...

Do it all over again and DO NOT lift your finger till it tells you, also be aware of command telling you to rotate finger.

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Cosmic Ray

Instead of "rotate" meant to say to "place it in differen...

Instead of "rotate" meant to say to "place it in different angles"

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Constellation

I just did it , it's a little better! . I still wish the...

I just did it , it's a little better! . I still wish the sensor was either bigger or just read it faster

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Cosmic Ray

I have the 10+ since yesterday and I'm using my right thu...

I have the 10+ since yesterday and I'm using my right thumb and it has been working perfectly without any problems

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Astronaut

Re: Finger print scanner

Sometimes I also noticed

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Constellation

Re: Finger print scanner

Truly amazingly awful fingerprint recognition on this very expensive device. I probably get about 10% succeess.

SAMSUNG: will you be doing anything with software to make this even slightly better?? Or is this just what happens when we get the benefit of new front screen tech?

 

Frustrated and annoyed.

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Constellation

Re: Finger print scanner

I returned my defective Note 10+ because of the scanner.

We should not tolerate having to be beta testers.  If Samsung wants to send me a Note 10+ to test and let the phone be payment, I am willing to be a beta tester.  But don't expect ne to pay $1,300 and be one.

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