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Galaxy Note 10 (All models All Carriers) Weak Signal Issues

(Topic created: 08-29-2019 04:05 PM)
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AceAhad
Asteroid
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Galaxy Note Phones

Did any of u guys with note 10 getting hard time to get signals and mobile network and LTE??

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Rojas1993
Asteroid
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Galaxy Note Phones

Hellow i got my note 10+ since the 21 it been two times that when my phone lost signal completely at a certain a spots... when i get to another spot with good coverage the phone dosent get back to 4g lte alone i got to restart it so the phone recconect ..i had i note 9 and never have this problem and i used at the same spots that my note 10 + has been having this problems  at work i got alot places that phones lost signal but with my note 9 that happend but when i get to the spot with good signal it just reconect find alone i already reset network setting if that dosent fix the issue what can i do next i got tmobile variant with tmobile 

SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Note Phones

Thank you for reaching out. I would recommend reaching out to your carrier for further assistance.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Ash WIlliams
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Galaxy Note Phones

This is not a carrier issue. Samsung needs to step up and fix the issue. I have another week left to return this phone so hopefully something is done about it. (Putting my SIM into my Pixel 3 XL and I have perfect reception.)

MoeisHere
Asteroid
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Galaxy Note Phones

It's not the carriers problem! It's the unlocked version that is the problem! Samsung needs to push an update to fix this, or if it's a hardware issue we need to be able to exchange the device. Having no exchange policy on the device is not acceptable.

Ash WIlliams
Asteroid
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Galaxy Note Phones

Exactly. The mods here keeping saying to people to work with their carrier - BS - it is a Samsung issue. Like I mentioned in another thread, I have one week left to return this phone so hopefully they fix it and even then there no chance they fix it within in a week so I have no choice. I need a phone that actually gets signal strength. Sad but oh well.

uservimAYpIa6I
Constellation
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Galaxy Note Phones

Tmobile had network issues around the 20th. Maybe that was the cause... I had the same issue with an iPhone Xr. There were about 2 days when the signal kept going in and out almost like the phone was disconnected.

Ash WIlliams
Asteroid
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Galaxy Note Phones

I'm on AT&T so that's not the cause. And again, if I put my SIM in my Pixel I have had zero issues with great service. There is a issue with unlocked Note 10 devices.

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Omar322
Constellation
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Galaxy Note Phones

Same problem Note+ unlock issues in T-Mobile Network

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MrQue
Honored Contributor
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Galaxy Note Phones

@Omar322 Have you tried resetting the network settings on your phone?

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Omar322
Constellation
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Galaxy Note Phones

Yes in other Phone the signal os good

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