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Ash WIlliams
Asteroid

Re: Note 10+ signal problems

This is not a carrier issue. Samsung needs to step up and fix the issue. I have another week left to return this phone so hopefully something is done about it. (Putting my SIM into my Pixel 3 XL and I have perfect reception.)

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userOBZMxri0EX
Asteroid

It's not the carriers problem! It's the unlocked version...

It's not the carriers problem! It's the unlocked version that is the problem! Samsung needs to push an update to fix this, or if it's a hardware issue we need to be able to exchange the device. Having no exchange policy on the device is not acceptable.

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Ash WIlliams
Asteroid

Re: It's not the carriers problem! It's the unlocked version...

Exactly. The mods here keeping saying to people to work with their carrier - BS - it is a Samsung issue. Like I mentioned in another thread, I have one week left to return this phone so hopefully they fix it and even then there no chance they fix it within in a week so I have no choice. I need a phone that actually gets signal strength. Sad but oh well.

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uservimAYpIa6I
Constellation

Tmobile had network issues around the 20th. Maybe that wa...

Tmobile had network issues around the 20th. Maybe that was the cause... I had the same issue with an iPhone Xr. There were about 2 days when the signal kept going in and out almost like the phone was disconnected.

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Ash WIlliams
Asteroid

Re: Tmobile had network issues around the 20th. Maybe that wa...

I'm on AT&T so that's not the cause. And again, if I put my SIM in my Pixel I have had zero issues with great service. There is a issue with unlocked Note 10 devices.

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Omar322
Constellation

Same problem Note+ unlock issues in T-Mobile Network

Same problem Note+ unlock issues in T-Mobile Network

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Samsung Moderator
Samsung Moderator

Re: Same problem Note+ unlock issues in T-Mobile Network

@Omar322 Have you tried resetting the network settings on your phone?

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Omar322
Constellation

Yes in other Phone the signal os good

Yes in other Phone the signal os good

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userNg05tgO0du
Asteroid

Samsung Galaxy Note10 signal issues

I bought a Note 10 unlocked version from Samsung.com and am runing it on ATT service.

There is a lot of call drops happening. Many times, when I try to call my contacts, I am unable to. I have to keep trying until I get connected. I was using Samsung s8 prior to this Note 10 and I never had this issues. Any one facing similar issues?

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Samsung Care Ambassador

Re: Samsung Galaxy Note10 signal issues

@userNg05tgO0du Lack of VoLTE may be a factor on your issue but make sure to ring customer service and give them a heads up that you are having drop calls in your area maybe 3G coverage in your area is under maintenance.

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