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userrS3uC0koXD
Cosmic Ray

Re: @samsungadam All you do is go around everyone's posts who...

Exactly. Everyone at Samsung is in denial that it is their issue.

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Samsung Moderator
Samsung Moderator

Re: Weak signals

@userRXRHBLAlgm Have you tried clearing the cache partition on your phone? If not here are the steps on how to clear the cache partition on your phone. 

  1. Turn off the device.
  2. Hold down these three keys:
    • Volume Up
    • Home
    • Power
  3. When the phone vibrates:
    1. Release the Power key.
    2. Continue to hold down the Volume Up and Home keys.
  4. When the Android system recovery screen appears, release the Volume Up and Home keys.
  5. Press the Volume Down key until wipe cache partition is selected.
    wipe cache.png
  6. Press the Power key.
  7. Wait until reboot system now is selected.
    reboot.png
  8. Press the Power key.
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RedCat96
Asteroid

Re: Weak signals

This did not help with mine. 

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FrankieBoi
Asteroid

I'm in America with an AT&T S10+ and my services works fine.

I'm in America with an AT&T S10+ and my services works fine.

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Samsung_GSDKT7V
Constellation

Note 10+

I just bought a Note 10+ and my signal strength is terrible. I have contacted Sprint, done a PRL & Profile update. The same areas where I was previously getting full bars on LTE with my Galaxy S8 I'm now getting 2 bars on 3G!

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Samsung Care Ambassador

Re: Note 10+

Does it actually seem to affect call quality or reliability? Or data? I've noticed that my Note10+ pretty much never goes above two bars, but everything still works fine. I suspect it might just be how the phone displays signal...

 

Geno

 



If my post answered your question, please be sure to accept it as solution so other users can find answers quicker. And give it a Like. Thanks

Geno71-Ambassador-Signature2-1
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Samsung_GSDKT7V
Constellation

It was effecting data and a lot of dropped calls. After m...

It was effecting data and a lot of dropped calls. After much troubleshooting I found it only worked in cdma mode (3g). We changed sim cards and it did not resolve it. Sprint changed it out as a defective device.

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Samsung_vTqbVm4
Astronaut

It could be your plan when I switched to at&t and got the...

It could be your plan when I switched to at&t and got the note 10+ it was working better than ever wherever I go. In the bars are always at 4 or 5.

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useraCrxnrYSD1
Asteroid

Not getting cell signal like my s7

I am having difficulty getting a cell signal on my new note 10. I have never had an issue like this on my S7 active. I have missed several calls from family while at work where I normally have great signal. Any one know how to fix this?

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Samsung Moderator
Samsung Moderator

Re: Not getting cell signal like my s7

@useraCrxnrYSD1 Have you made sure that the software is up to date on the note 10?

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