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Original topic:

Galaxy note 10+ low Battery temp

(Topic created on: 12/17/20 6:24 PM)
Samsung_LLXgNvO
Astronaut
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Note10

Need help fixing.Cant charge phone. Error message battery temperature to low. Seemed to come on after an update.

Anyone else having issue.

242 Replies
St3v3C
Comet
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Note10
not every device will break the exact same way as others. that's ridiculous. you have a coincidental issue. to assume every replacement will break the same way is unreasonable
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userXgvGUwNHL2
Constellation
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Note10

Considering other people have had this same issue and stated that they've been through multiple devices following a "replacement" says enough. This isn't just a fluke, its an issue many people have, wires shouldn't come loose inside a cell phone. I dont intend to have to deal with any more stress than I already have. Regardless, if you have nothing to add of value to this post then don't reply at all.

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user5RJnaIFCID
Asteroid
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Note10

Same problem for me.  Note 10+ about a year old and with no solution or help at all from Samsung... I have a $1,000 paper weight!  Hopefully others hear about this and like me, will never buy another Samsung product! 

 

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userLUttBQWBqF
Astronaut
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Note10

Same issue here...I owe $500 on a device that is worthless.  VERY DISAPPOINTED 

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usersixg9GY4Yy
Constellation
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Note10

Same here, I purchased the phone in Australia while traveling but I live in South Africa and they refuse to repair it as the warranties are not international. When I mentioned that there are so many complaints on the Samsung communities about this issue they just state that it is not a known issue/defect. Will never purchase another Samsung product ever.

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userCwCMhLuTqR
Constellation
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Note10

Hi, I'm having problems with my phone. It doesn't charge because battery temperature is too low! .

I bought my phone in 2019! .   Is there any quick fix for this? . Thanks 

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Jakebs
Galaxy
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Note10
Is the problem persistent? The only way I can think of is to keep your phone covered and warm when exposed to colder temperatures
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tomhow
Asteroid
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Note10

There seems to be a problem with the wireless assembly’s contact to the mother board which has a temp sensor attached. Give your phone a gentle press on the back just under the camera and a little bit to the right. I used a small wood clamp to apply evem pressure while charging.  This is just a temporary fix as the wireless charger will probably lose contact again. I went through 3 Note 10+'s (all had the isssue) before the warranty company sent me a Note 20 ultra. I hope you got the warranty. they should replace it.

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fixedbyapick
Constellation
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Note10

The squeeze stopped working for me. I have now pulled the back off, and tested the 8 connections to the wireless charging pad. All the connections worked (I have a fluke multimeter with the needlepoint probes to check), and the connector is firmly seated. After doing some testing with pressure, what's worked (for the moment) is to slide a credit-card thickness piece of plastic between the wireless charging connector and the metal shield that goes over it. I'll have to cut a chunk off and leave it in there when I put the back on, but this is pathetic. I purchased at launch, so I'm at about 18 months old. I was really considering trading in for the S21 w/an S pen, but am now looking at other options outside of Samsung.

userzP9HmmAL4i
Constellation
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Note10

THANK YOU! How many friggin pages of useless posts until you actually find a temporary solution...

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