I have seen something similar on a different device and there might be something wrong with the temperature sensor. I don't believe it's a common issue but it can happen on some devices. You'll have to backup your data and bring it to an authorized repair center ( https://www.samsung.com/us/support/service/locations/ ) or call 1-800 Samsung for a mail in repair.
I have the same problem phone is at 1% and stays there when plugged in with the notification "Charging stopped" Your phone's temperature is too low. Charging will continue when the temperature returns to normal." When I unplug my phone it dies immediately or with in a minute. I bought it in September and have been dealing with this since November.
It's probably a faulty battery temperature sensor. It's a small speck on thin, very thin plastic. It'll get messed up easily by dropping the phone just right regardless if there's other damage. Ugh.
Well my phone must've shipped damaged then because it happened to me in the first few weeks of having the phone. Mine was in a case and never dropped so i'm doubting that's the real cause 9 0f 10 times.
My new Note 10+ (just over 1 month old) started not charging today due to supposedly low temp. It has been at room temp all day, so this sounds like something not working correctly. I see many have run into this problem. How do we fix this while under lockdown?
When I called AT&T tech support, they asked me to take off my protective cover, which is an Otter Box Defender Pro. I did not think that would help, but after I took it off, it started charging again!! I had restarted and turned it off and back on. When off but plugged in, it displayed a yellow triangle with a red exclamation point. Booting back up it still would not charge, but after taking off the cover it is charging fine - even after putting the cover back on!!! I have no idea what it is about a cover that would confuse the phone to think it was too cold when it has been at room temp for days.
