11-20-2019 07:46 PM
I also have the same issue. Mine started after that last update. Temp is the same ‐4° but phone is warm to touch.
11-20-2019 07:51 PM
I would suggest not even bothering to find a fix for this. Go straight to where you purchased the device from and get a replacement or a refund as soon as you can. Something that serious typically does not have a quick fix. If an issue seems too strange to be true it generally means the device is at fault. Good luck all.
12-01-2019 11:44 AM
Same issue here. This is my second note 10+ and the second to developers this issue. I returned my first to sprint with a replacement. Sprint is telling me to contact samsung for this phones replacement.
12-01-2019 07:51 PM
I have the same problem, I dont understand it, what can we do? Thanks
12-02-2019 04:36 PM
Man same here last mine did the same thing but mine just stays at one percent.while plugged in if not plugged in it just dies. T mobile told me contact Samsung and Samsung says i have to drive it to a store 35 miles away
......
08-10-2020 07:26 PM
@Wett wrote:Man same here last mine did the same thing but mine just stays at one percent.while plugged in if not plugged in it just dies. T mobile told me contact Samsung and Samsung says i have to drive it to a store 35 miles away
......
08-10-2020 07:26 PM
Hello everyone just read these posting as found a cure!
I repair phones so this was kinda frustrating for me.
It was the wirless charging pad not being in place / working.
Hoping this helps you guys good luck!
10-31-2020 07:27 PM
I use a c clamp. If you squeeze it together in the middle in line with the bixby button, it will charge. It happened after a software update tho, so idk. Its a pain but it works. Its the temp sensor on the wireless charging plate, or a bad connection there. But why after the update? Try it
12-06-2019 07:03 PM
Mine did the same out of the blue today and now it won't power on at all because the battery is drained. No way to charge at all, now have a $1000 power weight thanks to samsung
12-09-2019 09:18 AM
Mine has done the same only being 4 months old. I was told to take it to service 4 hours away or mail it with turnaround being 11 days. Hopefully samsung will act on the several post that have flooded the internet for this problem.
@Col_BatGuano wrote:Mine did the same out of the blue today and now it won't power on at all because the battery is drained. No way to charge at all, now have a $1000 power weight thanks to samsung