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userLdofWPD6Ra
Constellation

Re: Temperature too low

I also have the same issue. Mine started after that last update. Temp is the same ‐4° but phone is warm to touch.

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Re: Temperature too low

I would suggest not even bothering to find a fix for this. Go straight to where you purchased the device from and get a replacement or a refund as soon as you can. Something that serious typically does not have a quick fix. If an issue seems too strange to be true it generally means the device is at fault. Good luck all.

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Crfj1976
Constellation

Re: Temperature too low

Same issue here. This is my second note 10+ and the second to developers this issue. I returned my first to sprint with a replacement. Sprint is telling me to contact samsung for this phones replacement.

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uservsIWxFseaj
Astronaut

Re: Temperature too low

I have the same problem, I dont understand it, what can we do? Thanks 

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Wett
Constellation

Re: Temperature too low

Man same here last mine did the same thing but mine just stays at one percent.while plugged in if not plugged in it just dies.  T mobile told me contact  Samsung and  Samsung says i  have to drive it to a store 35 miles away 

......

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Col_BatGuano
Asteroid

Re: Temperature too low

Mine did the same out of the blue today and now it won't power on at all because the battery is drained. No way to charge at all, now have a $1000 power weight thanks to samsung

 

 

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userrrSkNSvbUO
Astronaut

Re: Temperature too low

 

Mine has done the same only being 4 months old. I was told to take it to service 4 hours away or mail it with turnaround being 11 days. Hopefully samsung will act on the several post that have flooded the internet for this problem.


@Col_BatGuano wrote:

Mine did the same out of the blue today and now it won't power on at all because the battery is drained. No way to charge at all, now have a $1000 power weight thanks to samsung

 

 


 

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userVACPiUxsKd
Astronaut

Re: Temperature too low

I've seen this a few times already on phones with no further damage. No water damage, screen cracks, nothing.

Has this been recognized as a manufacturer issue yet? 

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userh47KEv2Pek
Astronaut

Re: Temperature too low

I'm having the same issue.  I got my note 10 plus 5g about 34 days ago from Verizon and a few days ago I tried to charge my phone and it said charging has stopped because the temp is too cold to charge. Verizon and Samsung both told me that they would replace it with a refurbished one. I just paid $1200.00 for the phone a month ago and haven't done anything to the phone except treat it like a baby in a otterbox case and screen protector straight from the Verizon store so I don't feel like I should get stuck with a refurbished one when just bought the phone a month ago. Obviously I'm not the only one with this problem and I feel like I should get a new phone just like i paid for. Thanks ...

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Juav
Constellation

Re: Temperature too low

I'm currently having the same issue! Samsung, what's the solution?

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