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Constellation

Re: Temperature too low

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I also have the same issue. Mine started after that last update. Temp is the same ‐4° but phone is warm to touch.

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Cosmic Ray

Re: Temperature too low

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I would suggest not even bothering to find a fix for this. Go straight to where you purchased the device from and get a replacement or a refund as soon as you can. Something that serious typically does not have a quick fix. If an issue seems too strange to be true it generally means the device is at fault. Good luck all.

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Constellation

Re: Temperature too low

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Same issue here. This is my second note 10+ and the second to developers this issue. I returned my first to sprint with a replacement. Sprint is telling me to contact samsung for this phones replacement.

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Astronaut

Re: Temperature too low

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I have the same problem, I dont understand it, what can we do? Thanks 

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Constellation

Re: Temperature too low

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Man same here last mine did the same thing but mine just stays at one percent.while plugged in if not plugged in it just dies.  T mobile told me contact  Samsung and  Samsung says i  have to drive it to a store 35 miles away 

......

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Astronaut

Re: Temperature too low

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@Wett wrote:

Man same here last mine did the same thing but mine just stays at one percent.while plugged in if not plugged in it just dies.  T mobile told me contact  Samsung and  Samsung says i  have to drive it to a store 35 miles away 

......


 

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Astronaut

Re: Temperature too low

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Hello everyone just read these posting as found a cure!

I repair phones so this was kinda frustrating for me.

It was the wirless charging pad not being in place / working.

Hoping this helps you guys good luck!

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Asteroid

Re: Temperature too low

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Mine did the same out of the blue today and now it won't power on at all because the battery is drained. No way to charge at all, now have a $1000 power weight thanks to samsung

 

 

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Astronaut

Re: Temperature too low

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Mine has done the same only being 4 months old. I was told to take it to service 4 hours away or mail it with turnaround being 11 days. Hopefully samsung will act on the several post that have flooded the internet for this problem.


@Col_BatGuano wrote:

Mine did the same out of the blue today and now it won't power on at all because the battery is drained. No way to charge at all, now have a $1000 power weight thanks to samsung

 

 


 

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Astronaut

Re: Temperature too low

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I've seen this a few times already on phones with no further damage. No water damage, screen cracks, nothing.

Has this been recognized as a manufacturer issue yet? 

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