Glitter (sparkling) effect in live messages is gone

[userbU2vkK962X]

I've used Luce messages for the first time and loved the glitter effect. I did one for my wife and then tried tio do second one and suddenly is not working anymore... instead only lighting effect id activated when I select glitter.  I have deleted the cache information but didn't work

[SamsungAdam]

Have you tried wiping the cache partition on your device?

[userbU2vkK962X]

Yes, I did it. that one was the first suggestion you gave me...the app started as the first time but the problem persisted

[SamsungAdam]

Have you tried force stopping the app and clearing just the cache and data for the app?

[userbU2vkK962X]

I think I did it...but just in case could you explain how to do it?

[SamsungAdam · Accepted solution]

Go to settings > apps > live message > tap on force stop > tap on storage and clear the cache and data

[userbU2vkK962X]

For me is working now...I uninstalled and re-installed 0.12.2 version.

[userkyog108108]

I found the effect changed after one ui 2.0 update. The sparkle effect show up after playing video but not while writing as it was showing in one ui 1.0 while writing text. So the problem solved.