I've used Luce messages for the first time and loved the glitter effect. I did one for my wife and then tried tio do second one and suddenly is not working anymore... instead only lighting effect id activated when I select glitter. I have deleted the cache information but didn't work
Have you tried running the device in Safe Mode?
1. Turn off the device
2. Now switch your phone back on. Immediately you see the Samsung logo appear on your screen, press and hold the Volume Down key until the phone boots completely to the home screen.
3. You should now see a watermark caption "Safe Mode" at the bottom left corner of your phone screen. This will now disable all 3rd party apps.
The same thing has happened to me. Just today tho it came back BUT ONLY WHEN I PLAY IT BACK, not as I am using the pen anymore. Can u play it n see the glitter/sparkle feature? For the cost of this phone all features should work.