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Constellation

Gorilla glass...

I thought Gorillas were tough? I had a Iphone in 2014, I was a marine in the field, I had no case, my phone was dropped, stepped on, thrown, fell from a fire tower, fell from 3rd deck... it had zero cracks. Drop this phone once and its ready to fall apart. I want a refund.

2 REPLIES 2
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Samsung Care Ambassador

Re: Gorilla glass...

Thank you for your service!
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Samsung Care Ambassador

Re: Gorilla glass...

@userCHBuxpEauS 

 

Sorry, there are no refunds for physical damage. Not all drops are the same, sometimes you might get lucky many times, then one drop might be the one destroying the phone. Glass is glass, and glass can crack. 



If my post answered your question, please be sure to accept it as solution so other users can find answers quicker. And give it a Like. Thanks

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