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user53AAOP899H
Asteroid

Group in contact list that I never created and can't delete.

Hello,

 

I recently bought a Note 10 and logged into my Google account.  Once I did that, it loaded my contacts, but also created some contact groups that I never created and I can't delete them on the phone.  I logged into my Google account to see if they might have been created there somehow, but they aren't there.

 

 

Any idea how I can delete the group from my contact list?

4 REPLIES 4
Samsung Moderator
Samsung Moderator

Re: Group in contact list that I never created and can't delete.

Hello,

 

Are you using the original Google account that was previously used on the old device? Do you have any other accounts logged into your phone?

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user53AAOP899H
Asteroid

Re: Group in contact list that I never created and can't delete.

Yes, I'm using the same Google account from my previous phone.  There are no groups loaded on my Google account.

 

No, no other accounts.

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Samsung Care Ambassador

Re: Group in contact list that I never created and can't delete.

@user53AAOP899H 

 

Have you tried tapping and holding down on the group? It should give you the option to delete it



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user53AAOP899H
Asteroid

Re: Group in contact list that I never created and can't delete.

Yes.  I've already deleted other contacts by doing that.  It doesn't give me a prompt to allow me to delete the group.

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