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userClUSnLEix8
Asteroid

Leaning usage patterns problem note 10

Screenshot_20191227-074511_Device care.jpg

It doesn't show the estimated time... I also tried factory resetting and waited for 3 days.. it doesn't work.. please help me.. thank you in advance

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Samsung Care Ambassador

Re: Leaning usage patterns problem note 10

Hey, 

@userClUSnLEix8 

My S9 battery usage time remaing is based on my usage over the last seven days.

I factory data reset a few weeks ago and the first time battery usage learning process took about five days.

I see in the image you provided that learning the battery usage pattern is 43% complete. As long as long as the percentage available keeps getting higher everything is running the way it is supposed to. I would give it a few more days and keep an eye on the percentage available.

Best regards,, 

CLF 

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