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CntryGyNSD
Asteroid

Microsoft Bloatware

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I've tried for 2 hours to get my note 10 plus linked to my pc through the link to windows app with zero luck. The troubleshooting steps got me nowhere. How do we remove this bloatware?? This is definitely not the magical experience they portrayed at the unpacked event. 

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CntryGyNSD
Asteroid

Re: Microsoft Bloatware

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I wanted to update this with what solved the issue. I was able to get it to work but had to put both the phone and the computer under a different Microsoft account. Once I did that they linked up just fine. For some reason they didn't like the other account. Anyway, this worked for me in case anyone else has this problem. 

 

I still prefer DEX but in a pinch linking is pretty easy wirelessly and works well enough (once you work through any intial issues connecting).

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9 REPLIES 9
Samsung Care Ambassador

Re: Microsoft Bloatware

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@CntryGyNSD 

 

Hi there.

 

I am having no troubles with mine. Do you have "your phone" downloaded on your Windows10 PC? 

 

It's a pretty seamless connection process. What are you getting stuck on? Can you take a picture of where you're getting stuck in the process?

 

Additionally, this tool provided to connect to your PC cannot be removed. It is baked into the phone as I understand it 



If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.

Best regards,
ChazzyJ
Samsung Care Ambassador
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CntryGyNSD
Asteroid

Re: Microsoft Bloatware

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Yes I downloaded "My Phone" from Microsoft and went through the steps to set it up. I sent a link to my Note, I clicked on it, then the phone said check my computer to finish but the computer is still waiting to connect. Did it several times. Never worked. 

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Samsung Care Ambassador

Re: Microsoft Bloatware

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@CntryGyNSD 

 

On your Note10, in the pull down menu with the quick toggle buttons, do you see one that says "link to wondows"? Is that one highlighted indicating it is on?



If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.

Best regards,
ChazzyJ
Samsung Care Ambassador
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CntryGyNSD
Asteroid

Re: Microsoft Bloatware

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That is what I initially toggled when I was trying to set up the wireless sharing. When I downloaded your phone on my laptop it then sent a text with a link to download the latest application (or something to that effect). It's after I click on that link that everything goes south. My phone would then eventually tell me to follow the prompts on my computer to finish installation. But the computer is just spinning at that point. Never progressed passed that point. 

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CntryGyNSD
Asteroid

Re: Microsoft Bloatware

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Screenshot_20190830-054403_Your Phone Companion.jpg

 

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shatteredframes
Astronaut

Have you tried using Dex? Worked perfectly for me.

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Have you tried using Dex? Worked perfectly for me.

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CntryGyNSD
Asteroid

Re: Have you tried using Dex? Worked perfectly for me.

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Yes, I'm using Dex now (in fact I'm responding through it on my laptop). But I was hoping I could connect wirelessly quickly without having to always find a cable. Dex seems to work pretty well. 

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Pimptooth
Astronaut

Wt

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CntryGyNSD
Asteroid

Re: Microsoft Bloatware

JUMP TO SOLUTION

I wanted to update this with what solved the issue. I was able to get it to work but had to put both the phone and the computer under a different Microsoft account. Once I did that they linked up just fine. For some reason they didn't like the other account. Anyway, this worked for me in case anyone else has this problem. 

 

I still prefer DEX but in a pinch linking is pretty easy wirelessly and works well enough (once you work through any intial issues connecting).

View solution in original post

Reply
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