cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Astronaut

My phone says its phone temperature is too low and does not want to charge

What do I do I've checked the temperature and still it wont charge

4 REPLIES 4
Highlighted
Samsung Moderator
Samsung Moderator

Re: My phone says its phone temperature is too low and does not want to charge

Reply
Loading...
Highlighted
Asteroid

Re: My phone says its phone temperature is too low and does not want to charge

Moderator: Did you actually read this post? It states LOW TEMPERATURE NOT CHARGING. Your response link has zero relevance.  My note10 started this same issue and I'm stuck with a $1000 phone that won't charge and I can't use. I have no idea what to do.

Reply
Loading...
Highlighted
Product Expert

Re: My phone says its phone temperature is too low and does not want to charge

@Samsung_7r5KfOs 
@userffnC2Gk787 

              I'm sorry to hear you guys are experiencing low temp on your Note 10. This type of issue requires a hardware repair. Reach out to 1800 SAMSUNG and they will be able to help you with sending in the device for repair. 

Reply
Loading...
Highlighted
Asteroid

Re: My phone says its phone temperature is too low and does not want to charge

 I called yesterday, received a ticket number for repair, and took it to a local service center. 24 hours later and the hardware repair is successful. I have my phone back working as it should. Thank you.

@Ydania 

Reply
Loading...