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Constellation

NOTE 10 + Not charging with cable or Usb data port not working

 

June 2 2020 Samsung Update Broke My Note10 + Its lo longer letting me charge it with wire cable, I have to use the wireless option.

 

 I try all this thing:

 1.-I try to charged it with the Original cable and brick 45w did not worked

2.-Did the Hardware reset using volume down + power keys did not work

3.-I try connecting the phone to the computer the USB are not working also;

4.Reboot the phone several times same thing still not working

5.-Reboot my phone started it in battery safe mode still not working

  All seems clear to me something was put on the phone by the June 2 2020 update, that blocked the USB & charging port since it’s the same piece of hardware for both functions.

 

Its anyone else having this problems ??

 

 

2 REPLIES 2
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Samsung Moderator
Samsung Moderator

Re: NOTE 10 + Not charging with cable or Usb data port not working

Do you receive any error messages when trying to charge with the wall charger?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Constellation

Re: NOTE 10 + Not charging with cable or Usb data port not working

I am suddenly having issues with my note 10+ charging this morning as well. 

The weird thing is it doesnt work with the original charging cable and charging brick that came with the phone. I am currently using a 3rd party cable and brick that doesnt support fast charging. So my phone is charging like a snail now.

However, the original cable and brick that came with my note 10+ is not faulty as I managed to get charge when trying with my old phone, a LG V30+.

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