I just recently purchased a note 10+ and the phone has stopped playing notification sounds for text messages. If i assign a special sound to an individual person i will receive a notification. Other than that i get nothing. I also still get a vibration when i receive a text. I have gone through the settings and made sure that the notifications were activated on the settings. Everything seem like it is supposed to be. I even eliminated any Bluetooth devices just in case .
I've been having the same issue. I have checked to ensure that the text message setting has a sound, it's turned up, the dnd isn't an issue, the bluetooth isn't interfering, etc. Still, only when the "sound & vibrate" is turned on do I get notified.
It turns out, every contact text message that I carried over when I transferred my phone data was set to silent. Even if the contact has "default" sound selected under the actual contact, the text message contacts were all set to silent. Each and every one. Silent it the default in General settings.
You have to select sound from the settings in text messages under "Notifications" & "New Messages."
I've been experiencing this for more than a week now.
But just now, I've already figured it out how to solve it. Hope this works for you too.
Go to Settings> Sounds and vibration> Volume> Notifications
I've found that the Notifications here has been turned off