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Astronaut

Not Getting software Updates!!!

My Note 10+ has NOT Updated since September 2019. What on earth is bloody going on!? My husband and I got our phones at the exact same time and he's has had at least 3 and is now on the One UI 2.0 on Android 10

This NEEDS TO BE FIXED IMMEDIATELY!

2 REPLIES 2
Asteroid

Re: Not Getting software Updates!!!

I'm having the same problem. I purchased an unlocked version directly from Samsung and have yet to recieve the android 10 update or new security patch.

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Constellation

Re: Not Getting software Updates!!!

My wife and I are having the same issue. My phone is on Android 10 and One UI 2.1 My wife is still on Android 9 and One UI 1.5. I've seen articles stating that the note10 and s10 series phones have recieved their updates. AT&T and Samsung reps both said that we just have to wait....also tried the samsung switch option. You're not alone.

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