Original topic:

Not receiving any text messages sounds on my Galaxy Note 10 Plus?

(Topic created: 10-02-2021 01:54 PM)
Booper9
Astronaut
Options
Note10

I have aGalaxyNote10 plus

I am not getting sounds when my texts come in.
Can anyone help with this
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2 Replies
BigBill650
Astronaut
Options
Note10
Uhmmm. Maybe. Go to your pull down notifications at the top of your phone and pull it down. See the little speaker? Hold your finger on that, and it'll take you to Sounds and Vibrations in Settings. Scroll down to Volume. Press on that, and it'll display your choices. Scroll down to Notifications, and turn that one up. I keep mine about 3/4 of the way open. Ring tones and others re set separately. Make sure you have your Side Key Volume Control up high enough to hear, and you should be set. I'm willing to bet your notification volume is close to zero..
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MrJell_Lee
Supernova
Options
Note10

Share the device's model number and the software version please.
If the above suggestion doesn't work then try booting in Safe Mode and see the issue is still there.

If the issue goes away, then it's likely an app that is causing the issue. 

Otherwise, submit error report to Samsung Members after the issue occurs again. The techs at Samsung should be able to help better.

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