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userrLFb500RsO
Constellation

Not receiving sound notification for texts

I've check every setting under sounds and the message app it's self and still nothing. I have a custom sound for a group chat at work and that works just fine but Facebook sounds work Snapchat and even phone calls and can't for the life of me figure out why only the text messages outside my group chat only vibrate any suggestions? 

3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: Not receiving sound notification for texts

Just to clarify are you using a Note 10?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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userZIFdffvQWq
Cosmic Ray

Re: Not receiving sound notification for texts

It'd be so much easier for you guys too if you guys would set something up for users to fill their Model number,  Baseband, and Carrier when they post something on here.. 

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Samsung_GTjLZUn
Astronaut

Re: Not receiving sound notification for texts

Restart your phone

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