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Samsung_iN3Sr95
Constellation

Note 10+ AT&T not recognizing jump drive

Anyone else having a problem with Note 10+ not recognizing jump drives not bring recognized? I have a Sandisk dual drive USB/ USB type c and when I plug it in my phone it does nothing, but the PC can see it. It is factory formatted FAT 32. Thanks in advance

5 REPLIES 5
Samsung Moderator
Samsung Moderator

Re: Note 10+ AT&T not recognizing jump drive

Are you using an otg cable to connect this?

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user9AUuvMZcVf
Constellation

Re: Note 10+ AT&T not recognizing jump drive


@SamsungLarry wrote:

Are you using an otg cable to connect this?


I am also having this problem with both Note10+s we just picked up. I am using a otg/usbc adapter that worked great on our s9's

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Samsung Moderator
Samsung Moderator

Re: Note 10+ AT&T not recognizing jump drive

Our product specialists are currently looking into this matter.

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user1CPoYg44Bg
Astronaut

Re: Note 10+ AT&T not recognizing jump drive

When will it be supported? My Kingston thumb drive works with all the rest of your Samsung model except your Note10 plus and 10. I switched over from Huawei p30pro, what a disappointment.

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Samsung_iN3Sr95
Constellation

No, it has different USB on each end, I will try to attac...

No, it has different USB on each end, I will try to attach images. Sorry it took so long to respond

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