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usergIH79ddPoW
Asteroid

Note 10+ HDR10+ Video is very dull and unsaturated

Hi all,

 

I recently received an update that supposedly "improves photo quality." Well I do agree that photo quality is improved, my video is completely dull for some reason. As the Note 10+ usually saturates the images, it does the opposite on videos, making them very dull. However, if I turn HDR10+ off, then the videos look much more similar to the photos.

 

Also before the update, HDR10+ video was fine.

 

Anything I could do to fix this?

7 REPLIES 7
Honored Contributor

Re: Note 10+ HDR10+ Video is very dull and unsaturated


@usergIH79ddPoW wrote:

Hi all,

 

I recently received an update that supposedly "improves photo quality." Well I do agree that photo quality is improved, my video is completely dull for some reason. As the Note 10+ usually saturates the images, it does the opposite on videos, making them very dull. However, if I turn HDR10+ off, then the videos look much more similar to the photos.

 

Also before the update, HDR10+ video was fine.

 

Anything I could do to fix this?


@usergIH79ddPoW 

 

Which update was that?

Which model of Note10: unlocked or carrier branded?


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usergIH79ddPoW
Asteroid

Re: Note 10+ HDR10+ Video is very dull and unsaturated

T-Mobile Note 10+

Build number: N975USQS1ASI3

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Honored Contributor

Re: Note 10+ HDR10+ Video is very dull and unsaturated


@usergIH79ddPoW wrote:

T-Mobile Note 10+

Build number: N975USQS1ASI3


@usergIH79ddPoW 

 

I am with T-Mobile but my device is Note10(not +), I don't know anything about enhancements. The October update seemed to include only a security patch.

https://support.t-mobile.com/docs/DOC-40728


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Samsung Moderator
Samsung Moderator

Re: Note 10+ HDR10+ Video is very dull and unsaturated

Does this occur with the device in safe mode? Are you using the native app or a third party app?

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Highlighted
usergIH79ddPoW
Asteroid

Re: Note 10+ HDR10+ Video is very dull and unsaturated

The video quality may or may not be a little better, but it's still not even close to the quality of photos or before the update.

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Gotty
Astronaut

Re: Note 10+ HDR10+ Video is very dull and unsaturated

Until Samsung fixes the issue, try a video app from the app store, at least with the app, you have more options to fine tune your recordings.

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TheVampireRove
Astronaut

Re: Note 10+ HDR10+ Video is very dull and unsaturated

I'm having the same issue here on my T-Mobile Note 10+. Also seeing lots grain.

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