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Constellation

Re: Note 10+ Microphone Issue, Anyone?

We around the world have this problem width Samsung Galaxy Note 10 or 10+ !!!
During normal call to mobile network, the other side can hear me perfectly , but if I use loudspeaker mode the person at the other end hear me like from far distance, mumbled, cannot recognize some words. And I'm only 40-50cm from phone
People are complaining when I use the loud speaker for phone calls. My voice either echoes,  or the other party can't hear me. If I use internet call apk (Skype,Whatsup) all call is OK
If I use call with bluetuoth ext.loudspeaker-internal loudspeaker is off all call is OK.

Samsung does not want fix this problem. Why?!

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Constellation

Re: Note 10+ Microphone Issue, Anyone?

Exactly the issue that I have with my note 10 plus and with my wife note 10 plus!

 

Its such a shame that you pay so much money for premium phone, and you can't do basic stuff...

 

SAMSUNG ARE YOU LISTENING??

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Constellation

Re: Note 10+ Microphone Issue, Anyone?

Hello , 

I have the same problem , 

Any fix available? My note 10 plus is 7 days old . 

Problem only on loudspeakers call .

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Constellation

Re: Note 10+ Microphone Issue, Anyone?

start it in safe mode

- then run this code *#0*#

-select loopback option.

-talk into phone - ie testing 1,2,3

- try first option then second.

you will quickly isolatate the fault.

if it works in safe mode but not in normal mode Samsung says 3rd party app is responsible.

Good luck I had the same thing.

 

ps - weird thing  i deleted chrome and all the apps with microphone permission and it is now fixed.

 

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Constellation

Re: Note 10+ Microphone Issue, Anyone?

Can you confirm if deleting some apps solves the issue? 

I have not granted microphone access to chrome  , only samsung apps , google assistant and whatsapp . 

 

Many thanks fellow 

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Constellation

Re: Note 10+ Microphone Issue, Anyone?

try starting in safe mode.

if it works fine then its an app that you have installed.

 

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Constellation

Re: Note 10+ Microphone Issue, Anyone?

yes it did fix it- the other thing i did when tweaking the settings was to select 4G 3G and not include 5G. - As it was new I thought there might be some issues.

Anyway- it DOES work fine after removing those programs and 5G.

Good luck - so annoying!

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Astronaut

Re: Note 10+ Microphone Issue, Anyone?

I have the same problem.I keep being told to speak up?

Can it be fixed does anyone know?Thank you.

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Constellation

Re: Note 10+ Microphone Issue, Anyone?

I too have same issue with my 5G note plus. Issue is with when i speak in loudspeaker other peeson cannot hear me at all they report as if I'm  too far. I stopped making video call ended up using my one plus...its shame on Samsung not able to use minimum feature even after paying $1200.any fix?

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Samsung Moderator
Samsung Moderator

Re: Note 10+ Microphone Issue, Anyone?

@user85lSrOuevB Does this issue still happen when your phone is in safe mode?

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