Well currently you are correct, but I believe this issue to be a software problem and not a hardware limitation. That is why I created this post. I'm hoping that if enough people report the issue, that Samsung Dev will fix it. It's a great piece of hardware that was just released. Things like this are almost expected, even with highly anticipated flagship devices. It's all a matter of feedback and supporting the community. That way we can help make this device better, and not to mention have a enjoyable experience.
I've been having these similar issues with my Galaxy S10 e
Issue 1: The controller does not work at all when connected via bluetooth. The phone connects to the controller just fine, but does not register any key presses or the touchpad. Completely unusable.
Issue 2: If you connect the controller via USB to the phone, the controller touchpad works, but none of the buttons are mapped properlly. Completely unusable.
Issue 3: If you try to disconnect from the controller using the bluetooth app while it is connected, it never disconnects and you have to reboot your phone to disconnect it.
Notes: This was tested on two different PS4 Controller via USB and hard wire, and this was tested on a total of 5 different Galaxy Note 10+ Phones.
Trouble Shooting Steps Taken So Far
- Reset Bluetooth Settings on phone
- Reset General Settings on phone
- Reset Bluetooth Settings on the contoller
- Clearing Device Cache
Please reply if you have experience a similar issue, or if you have a solution. I believe that this is a bug in the software of the phone, however, I cannot make that call. I hope Samsung Dev. can fix this issue soon!
I'm thinking it's because, of there new partnership with Mircosoft maybe?... Has anyone tried linking a Xbox S or X controller? Plus does anyone know how to fix the sound when you plug the PS4 controller in using the USB adapter and cable? Because it works great just no sound. I played N64's NFL Blitz with some issues at first but, once I rest the phone no issues at all for the rest of the play thru..
How did you get it to work wired? I am trying to use a micro usb cable with a usb-c adapter on the end and it doesnt detect it. I also unpaired it but it keeps trying to connect.
Same issue with ps4 controller i tries 2 of them. blueooth pairs to note 10+ but controller does not do anything. Crashes bluetooth will not disconnect forcing restart. In addition I paired my switch pro controller to my note 10+ which worked but was unusably laggy. Several second delay for each button response on switch pro controller. Please fix samsung!
Same problem with note10+. Tried a couple ps4 controllers and they do not work on it. Do not want to spend $100 on the glap controller. And can not find any single confirmation that the steelseries duo controller works on the new phone. Felling let down by my $1100 phone.