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Samsung_oQsrDpc
Cosmic Ray

Note 10+ Not receiving notifications, or downloading from google play


Similar to this thread:
https://support.google.com/googleplay/thread/13382786?msgid=13382786

I am unable to download apps from the google play store, and I barely recieve any notification at all. I've gotten my phone replaced, I've done factory resets, I've cleared every cache imagineable, I've uninstalled all apps, this problem just keeps coming back. This has to be a samsung problem.

I've tried 5 factory resets to no avail.

I've brought it to UBreakIFix and they couldn't fix 


The issue has persisted through an update to Android 10.

Clearing the following caches didn't change the outcome:

  • Download Manager
  • Google
  • Google Play
  • Google Play Services
  • Google Play Services for AR
  • Google Services Framework


I've also tried wiping the Cache Partition via the recovery menu as suggested by Samsung to no result.

System Info

Phone: SM-N975U (Samsung Galaxy Note 10+)

One UI Version: 2.0
Android Version: 10

Build number: QP1A.190711.020.N975USQU2BSL7
Android security patch level: December 1, 2019
Download Manager: Version 10
Google: Version 10.91.17.21.arm64
Google Play Store: Version 18.3.13-all[0][PR] 288027794
Google Play Services: Version 19.8.31 (120400-284611645)
Google Play Services for AR: Version 1.14.191118106
Google Services Framework: Version 10-5771379

I need an engineer to look into this issue or something.

23 REPLIES 23
Samsung_oQsrDpc
Cosmic Ray

Re: Note 10+ Not receiving notifications, or downloading from google play

What about the notification issue?

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Samsung_dRFzyIS
Constellation

I know this may sound base but can you download from goog...

I know this may sound base but can you download from google play on any other device under your account. I mean if you can't then you know it's eight google play or google account but not your Note

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Samsung_oQsrDpc
Cosmic Ray

Re: I know this may sound base but can you download from goog...

Thanks for the suggestion, I have tried that, but unfortunately that didn't help, seemingly because the same download method is used at the phone, even if it's triggered elsewhere.

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Samsung_dRFzyIS
Constellation

Either not eight... sorry

Either not eight... sorry

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Samsung_oQsrDpc
Cosmic Ray

Re: Note 10+ Not receiving notifications, or downloading from google play

I don't get notifications from almost any apps, is my issue.

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userOMa2cZTIHf
Asteroid

Re: Note 10+ Not receiving notifications, or downloading from google play

Note 10+ after today's update is a real mess phone is glitchy. What is going on

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Samsung_oQsrDpc
Cosmic Ray

Re: Note 10+ Not receiving notifications, or downloading from google play

Yup, I'm also unable to pair my Galaxy Watch now, I just totally regret getting into the Samsung ecosystem...

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userOMa2cZTIHf
Asteroid

Re: Note 10+ Not receiving notifications, or downloading from google play

Today's update was the worst. My note 10 + is glitchy . Cure please

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usermmuLFQuvnp
Asteroid

Re: Note 10+ Not receiving notifications, or downloading from google play

I'm having a similar issue. I keep getting that annoying "Google Play Store won't run unless you update Google Play Services" When I click on the notification, it opens the Play Store to Play Services app, but it must be up to date because the only option available is "Deactivate" I can't download new apps or updates. I can disable and force stop Download Manager then enable and it will work temporarily. I was getting the same notification on my Note 8, but the Play Store was unaffected. This is pretty annoying for a brand new $1,100 phone.

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